Primus Internet Plans
All Primus internet plans offer unlimited data. The company aims to provide affordable rates for reasonable download speeds. To learn more about available plans within your region, click on Primus Internet Plans button
Primus Customer Service
Customer service
Sales
Internet Technical Service
Business contact
Primus Reviews
With years of service under their belt, Primus has provided tons of Canadians with unique experiences. To try to visualize these experiences, we gathered some Primus reviews from real customers from across Canada.
Last 365 days average
2.5
All time average
2.4
By specification
Lilmizzkitten
windsor, ontario
Their internet goes down all the time and the first thing their tech support will ask you is if you want to upgrade your service, the problem is the more you upgrade and the more money you pay for your service the more it goes down the slower it gets and the harder it is to contact tech support. Their internet goes down almost every single night and their tech support doesn't even open till 8:00 More
Brent
toronto, ontario
If your are thinking of Primus Internet-- avoid if all possilble.Their 'Customer Service' is practically 'non-existent'Their 'Technical Support' is not much better.Over a week ago our internet became essentially 'non-existent'.It was so slow that nothing would work.It seemed that I was calling every day -- sometimes multiple times in a day.We kept going through the same steps:1. Hard Reset of More
Isaac
lakeside, new-brunswick
We had a small amount of trouble in the beginning, but once everything was worked out we haven't had any issues. we have the 1gbps plan and it does everything we need it to, Gaming, netflix, you name it.
M
montreal, quebec
Booked twice so that the agent come to my home and install the internet. Got off from work any stayed home, no one showed up. Called at least 6 times, girls answering the phone replied that they could not talk with the agent and make sure if they come!!!!!!! Asked to talk with manager twice, manager was not available!!!!I will not recommend primus at all. Do not waste your time.
Primus Availability
Primus’ services are available nationwide, with some regions having access to more robust plans. To see what Primus’ availability looks like in your region, type in your address on their website to find out.
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