Virgin Internet Reviews
Before jumping the gun and signing up, feel free to read some Virgin internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Virgin reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Virgin internet plan reviews.
Virgin internet plans reviews
Are you hesitant to change internet plans? Check out the Virgin internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
Virgin Reviews: Join the Club
Fortunately, Virgin boasts a very satisfied customer base. Virgin reviews praise the company's exclusive offers to retail stores, restaurants, music festivals and more. In addition, customers enjoy the range of services they offer. If you want to feel part of a club with huge benefits, you might want to check out Virgin Plus.
Last 365 days average
2.7
All time average
3.2
Lonewolfcanada
miramichi, new-brunswick
I called virgin for a nanotechnology Sim card someone from the Philippines called me and said she was sorry but couldn't help me and didn't know what it was? Even writing this the app is dropping and you think your ready for AI you can't get this to work correctly. BELL IS A JOKE and they want payment 10 days after the electronic bill is send CRAZY ! I'm handicap and comfined to a bed their really
MoreRoya
richmond hill, ontario
I have been a loyal Plus customer for over two years. One honest mistake with mobile data resulted in a $600 bill. I asked for a one-time waiver, a discount, or a payment plan, but every request was denied. Instead, I was charged additional late and NSF fees. Very disappointing customer service with no flexibility for loyal customers. I won’t be recommending Plus.
jjl
vancouver, british-columbia
The signal always cuts out
Selvi
parkhill, ontario
Internet service disconnects during holidays no way of fixing it
Oumha
pointe-calumet, quebec
Don't be fooled by the sales reps' smooth talk. The discounts are just bait. In my case, a $5 discount was wiped out after eight months by a $6.15 price increase. Customer service is useless: they hide behind contract clauses that no one even notices. Complaints are pointless too—the Executive Office simply says it's normal and that they have the right to raise prices by up to 24%. A very disappointing experience. I do not recommend them.
Bob
rouyn-noranda, quebec
They don't give a damn about losing customers. Even their loyalty program is rubbish.
Marie-Pier
sherbrooke, quebec
The customer service is a disaster. The agents are nice, but they are completely incompetent. I've spent hours on the phone trying to resolve issues without success.
Richardson
bois-des-filion, quebec
Good value for money. They follow up to ensure the quality of service and if we are satisfied.
Godfrey Ssali
toronto, ontario
Their sales & marketing team persuades you into joining Virgin Plus home internet. Then without your knowledge or consent, they creepily change your payment amount, and silently keep billing you. When you ask for clarity and why that happened, they say it was a promotion. You ask where you signed or accepted that you change the amount or whether you want the services when they change their offer,
MoreEmilie
chambly, quebec
I find it a shame not to get any benefits for better prices when I've been with Virgin for over 10 years and they're quick to remove my discounts instead of keeping them or calling me to review my contract. I always look for the best value for money; if I find something better elsewhere, I'll switch.
