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Videotron Internet Reviews

Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.

Client's Ranking
3.8
Network
3.9
Onboarding experience
4.1
Bill
3.6
Customer Service
3.8
Digital experience
3.8

Videotron internet plans reviews

Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

About Videotron

As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.

Last 365 days average

213 reviews

3.8

All time average

1586 reviews

3.6

Videotron https://www.planhub.ca/img/logo/internet/videotron.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 1586 3.6
Videotron
5
2025-01-07
Very good

Videotron was ultimately the best internet and mobile network provider among the 6 other providers I knew.

PlanHub
Videotron
5
2025-01-07
Good quality

Videotron offers good products and the service is courteous. Unfortunately, the costs increase every year and you always have to fight as a former customer to get certain discounts compared to the competition.

PlanHub
Videotron
4
2025-01-07
Good service

A little more expensive but excellent service

PlanHub
Videotron
4
2025-01-07
Good long-time customer

We are long-time customers of Videotron. It is useful when we have to renegotiate, to a certain extent.

PlanHub
Videotron
3
2025-01-07
Signal stability and slowness

Not very stable, black screens appear for a few seconds on occasion Speed rarely around 900MBs as promised Instability of apps on Helix freeze on occasion Despite these drawbacks, the low price compensates We pay for what we get....

PlanHub
Videotron
4
2025-01-07
INTERNET PROBLEMS DATING FROM INSTALLATION

SINCE THE INSTALLATION OF THE INTERNET WITH OPTICAL FIBER, AT THE END OF NOVEMBER 2024, WE HAVE REGULARLY HAD PROBLEMS WITH THE TELEVISION. THE VIDEOTRON SERVICE SEEMS TO BE DOING ITS BEST TO RESOLVE THE SITUATION; BUT I THINK WE NEED TO BE PATIENT.

PlanHub
Videotron
5
2025-01-07
amazing customer service

For a worry-free subscription. Easy-to-access support!

PlanHub
Videotron
4
2025-01-07
Videotron Internet without the hassle of Bell

Was with Bell for years and they were always elusive answering billing questions and rate hikes. Been with Videotron for 10+ years now and never had Internet issues except for the ice storm (which they credited us for). It is not fiber optics, but who actually needs it? We never had stalls on streaming media, VoIP calls, etc and get 500Mbps without network congestion.

PlanHub
Videotron
5
2025-01-07
Videotron

Impeccable service for internet and with Helix

PlanHub
Videotron
5
2025-01-07
Stable service

Support good enough to remain a customer

PlanHub