Videotron Internet Reviews
Before jumping the gun and signing up, feel free to read some Videotron internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our Videotron reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these Videotron internet plan reviews.
Videotron internet plans reviews
Are you hesitant to change internet plans? Check out the Videotron internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.
About Videotron
As one of the province's largest companies, Videotron has spent the past few decades building a trusted reputation within Quebec. Videotron reviews are overwhelmingly positive. Their reviews and ratings reveal how much their customers appreciate their promotions, bundles, affordable prices, and customer service.
Last 365 days average
3.9
All time average
3.6
Gaet
victoriaville, quebec
Unable to call them without spending at least 40 minutes on hold, always put on hold for a long time.
ylaprade
laval, quebec
When a price is negotiated, it can change mid-term without reason or notice. Always keep an eye on your monthly bill. Otherwise, the service is very good and the network is reliable.
Cynthia
levis, quebec
The connection is generally smooth, but often slows down. We've experienced several outages throughout the year, and there's no map of the affected areas to indicate whether it's a specific region or just our building.
MissOLF
boucherville, quebec
It's still impossible to reduce the bill. If one service is cut, the price of the other services increases. We're trapped by our providers since they all use the same strategies. The CRTC shouldn't allow such exorbitant rates.
Rachel Murray
montreal, quebec
I've been a loyal customer for 30 years already. They resolve the problem quickly, and I'm very satisfied with the new Helix. It's super easy to use for all applications, and the internet is incredibly fast. Thank you for the attentive customer service; they always find a solution to satisfy our requests.
Mario Denis
brossard, quebec
Their internet is very unstable, and does not deliver the speeds of my plan.
FRANCINE TRUTEAU
sainte-julie, quebec
Very satisfied since the changes to the pricing policies and discounts, now guaranteed. Kudos also for the bag and technical service. Finally, easy programming and recording. Well done and thank you!
FRANCINE TRUTEAU
sainte-julie, quebec
My congratulations to Videotron for their complete policy change regarding discounted prices, which now seem to be properly honored. A special mention also goes to their after-sales service and technicians. The programming and recording features are also very user-friendly. Well done! Thank you!
Steve Lemieux
la pocatiere, quebec
The speed offered is good, but 200 Mbps is no longer enough for my needs. Videotron needs to develop its network further, otherwise I'll be leaving soon.
Guichet
laval, quebec
The quality of customer service has deteriorated.
