Internet, Mobile, Telecom
Canada Telecom Petition Calls for a 10-Minute Customer Service Wait Limit
November 5, 2026
A new parliamentary petition wants to improve telecom customer service in Canada by limiting telephone hold times. Launched on October 27, 2026, petition e-7863 proposes a maximum 10-minute wait to reach a human representative. It targets mobile, Internet and telephone service providers. The goal is to reduce long waits, repeated transfers and disconnected calls that […]
