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Digital experience (Application and/or website are simple, clear, efficient and useful…) |
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Onboarding experience (Phone number port-in, activation, delivery, installation…) |
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Customer Service (Helpful, knowledgeable, able to solve a problem, prompt and courteous…) |
| 85% | of people would recommend this brand |
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Network
Stability, coverage, speed, dropped calls…
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Bill
Transparency, clarity, aligned with contract…
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Digital experience
Application and/or website are simple, clear, efficient and useful…
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Onboarding experience
Phone number port-in, activation, delivery, installation…
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Customer Service
Helpful, knowledgeable, able to solve a problem, prompt and courteous…
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Fizz, one of the latest entrants in our telecom market. They distinguish themselves by their competitive offerings, loyalty benefits and features such as data-rollover, data gifting and plan on-hold etc. Offering only BYOD plans, they allow their members to build and manage their own plans, eliminating bill-shock. They are due to launch a home internet offering soon.
At Fizz, we know that technology is evolving at an amazing speed. With all the attention focused on 5G, one can only wonder whether they need this new technology or if it’s just FOMO, the famous Fear Of Missing Out. To help you decide which one is the best choice for you, here are the […]
Fizz stands out since 2018 as a mobile and Internet provider thanks to competitive pricing, colorful advertising, a simple and effective business model, as well as a 100% online experience. What’s the secret of Fizz’s success? A unique strategy based on four values that benefit members. Here are just a few examples. 1.Transparency Who hasn’t been surprised […]
Fizz, one of the latest entrants in our telecom market. They distinguish themselves by their competitive offerings, loyalty benefits and features such as data-rollover, data gifting and plan on-hold etc. Offering only BYOD plans, they allow their members to build and manage their own plans, eliminating bill-shock. They are due to launch a home internet offering soon.
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