What can I say the title says it all. As a once apon a time customer who had the misfortune of trying out this company in an attempt to regain control of my services after being targeted by hackers well #1 it ate up data like no other plan the thing had such crap speeds at ridiculous prices I once sat on hold for a hour waiting only to be hung up on. #2 once trying to activate the phone cards the cards instructions became a nightmare of navigating a old system. #3 The numbers that were too select from were crap. #4 expensive as shit #6 when I say that the whole experience was bad it was as if the hackers that had targeted my previous plan had

They shifted from their long standing 365d expiry, no plan required pay as you go model to suddenly requiring everyone to get new sim card without timely communications. Didn't even have a basic, low cost plan that people could get to soften the blow of suddenly needing a plan.As much as that was an incredibly unfriendly move to do to their customer base, that isn't the worst.Now here we are in Ma

Speakout has stolen the balance of my money in my account and it is impossible to get hold of anyone. Over 300 calls (redials) and all you get is a busy signal. Have tried their online contact form and no response so far.DO NOT USE THIS PROVIDER!

I've been calling the support line for a week now, and all I get is "high call vlumes, call back." Not even an option to wait. The reason I'm calling is the the website has been broken over the same period of time. The customer service is non existant. Hanging up on clients is rude. Now I need to go to the trouble of finding another carrier because my phone is out of commission. Thanks for nothing.

Before purchasing a phone and plan online, be very careful of the price changes right at the very end where it asks you to pay. For instance, the phone I want shows as $10 a month for 2 years. When I add any plan and click on purchase, the monthly fee for the phone now shows as $27. Very dishonest company so just double check the math before using them.

Signed up to use my cell in Scotland, I was told by five or six different clerks that I would be able to use my phone and call between Scotland and Canada and when I got to Scotla

Your Sales rep. Jayden @ Village Green Mall in Vernon, BC was so kind, helpful, very knowledgeable and answered all my needs before even asking.Would highly recommend this Sales rep. to anyone dealing with Freedom Mobile.Thank you for a wonderful experience with your Company!

Just moved to Freedom because they had a great plan for Canada, US and Mexico. More GB than we need, but great value. Really appreciated the personal attention by the kiosk rep in Calgary. Simple, easy to work with and friendly. So far, so good.