Fido Mobile Reviews

New call system. You have to make an appointment to speak to an agent, I find that ridiculous. But still, I made the appointment to discuss the $5 increase in my plan. I've been with Fido for 17 years. The agent told me I'm transferring you to the credit department. An agent who I think just woke up who is talking More

I have been a Fido customer for 10 years. Comparing my current bill, given the $4/month rate increase, I looked at the exclusive offers with more data, which ultimately cost more. A new customer is offered plans for $20 less, for a reasonable amount of data More

1. My replacement order sent to wrong address2. Wrong replacement phone sent. I was never told that iPhone 14 Plus sent in place of iPhone 14.3. $0 monthly phone bill changed to $26 monthly bill because wrong replacement sent. Later, a different Customer rep said, I made a mistake while placing the online order on June 10th, in reality it was customer rep’s mistake who sent the wrong replacement More

I took a package on their website where it says Package Discount -$5.00/month. From my first bill this discount was gone. I called, spent 50 minutes with them, sent messages by email and on their website, they ignore me. Even if their website still offers this discount, they act as if it doesn't exist. Their after-sales service is really deficient; it depends on who you get.

The device they sold me is defective and their service plans are overpriced and trashy.Customer service is non-existent.They are one of the lowest rated companies and i now understand why.FIDO is horrible.FIDO sucks! Stay far away from this company who treats their customers like absolute shit.

I am writing to express my frustration and disappointment regarding the ongoing delay in receiving my refund cheque.It has now been over six months since I was charged in error, and despite multiple follow-ups and reassurances from your team, I have yet to receive my refund. I was previously told it would take 3–4 business weeks, but nothing has arrived. Upon calling again, I was informed that a More

The sales rep Sunday May, 18th was the best I've had anywhere in any business l have ever needed service for buying 2 new phones. Sorry don't recall his name but, he was alone and serving 5 customers like it was a breeze. Very knowledgeable and helpful. The nicest young man l have ever had a pleasure to meat. Thank You so much.

Forget Fido, 3 calls to activate a line, activation on February 7, first bill for 30 days and we don't bother to bill before the time February 21 by direct debit, Rogers strategy, too bad you have become thieves, long live Fredoom mobile, Fido = Rogers crossers

Complicate activate the line with a credit bureau alert for fraud. With Fido discounts goods $29 calls to Canada and USA included name and number display and voicemail included, 20GB internet. The most important wifi calls included, not available with Fizz, Public Mobile, Lucky Mobile, Petro Canada Mobile, Chat R, PC mobile and Kodoo Prepay

J'ai des services ... divers avec Fido depuis près de 8 ans... hors la seule cohérence qui les lie entre eux c'est que tout est incohérent et surtout dépendant de la personne (de son expertise personnelle) qui me répond, et ce, peu importe le besoin, le service et le contrat ... plusieurs services, en ce moment, sont More