Loading
ebox

EBOX Internet Reviews

Before jumping the gun and signing up, feel free to read some EBOX internet reviews from real customers. Hopefully, their experiences can help you narrow down your decision and find the perfect internet plan. Our EBOX reviews internet are carefully written by user like you to be as helpful and constructive as possible. We hope you find comfort, understanding or valuable criticism with these EBOX internet plan reviews.

Client's Ranking
3.8
Network
3.9
Onboarding experience
3.9
Bill
4.0
Customer Service
3.7
Digital experience
3.8

EBOX internet plans reviews

Are you hesitant to change internet plans? Check out the EBOX internet plans reviews from real customers to help you get a better of idea of their service. These reviews are selected in order to help out users like you. Don't hesitate to leave your own review to help the community.

Reviews of EBOX

The Protégez-vous recommendation and the thousands of positive comments all align with the fact that customers greatly appreciate EBOX’s services. Check out the reviews for yourself!

Last 365 days average

115 reviews

3.8

All time average

501 reviews

3.7

EBOX https://www.planhub.ca/img/logo/internet/ebox.png 405 Av. Ogilvy Suite: 101 Montreal QC H3N 1M3 +15149527325 free 501 3.7
EBOX
3
2024-01-09
Wrong contract

It's off to a bad start... I took out an eBox subscription this morning and I just received the contract by email. They wrote the contract for another person who has the same name as me, but who lives in a completely different city! (?!?)

PlanHub

1 person found this useful

EBOX
1
2025-08-20
Bad service, very long support delays

Taking many weeks to set up, they keep sending techs who say something about the fibre line not being set up properly, sending someone to se

More

EBOX Response

<p>Hi Mr Li, We're sorry about this situation. A supervisor would like to contact you privately. Could you please contact us at this email</p> More

PlanHub
EBOX
3
2025-08-16
Little effective help

The problem with Ebox is that when you need support, the people who answer you lack knowledge or training. Otherwise, if you know how to manage very well on your own, it's a very good choice. Otherwise, it's unfortunately a pain

PlanHub
EBOX
5
2025-08-16
Good provider

I used EBOX for 1.5 months, all super.

EBOX Response

Hello,
Thank you very much for your positive review! I am glad to know that you are satisfied with your services. :-)
Have a great day,

PlanHub

MihailBah's
EBOX referral code

BM4685

Copy
EBOX
5
2025-12-14
Fast service

FTTH, very low latency, super speed

PlanHub
EBOX
5
2025-12-13
Reliable Network, Transparent Billing

Very efficient and stable network. No surprises on the bill, and everything was easy to understand.

PlanHub
EBOX
5
2025-12-12
Service internet solide et fiable

Je suis extrêmement satisfait d’EBOX. Connexion stable, vitesses constantes et aucun problème depuis l’installation. Le service fonctionne exactement comme promis et le rapport qualité prix est excellent. Très content de mon choix.

PlanHub

Serge's
EBOX referral code

RS1635

Copy
EBOX
5
2025-12-12
Hello supplier

Very competitive price for our 2 TV and internet services

PlanHub
EBOX
5
2025-12-12
Ebox

Excellent service, consistent speed, clear invoice, no surprises, always the same price. I recommend it.

PlanHub

DENIS's
EBOX referral code

PD824

Copy
EBOX
5
2025-12-12
Very good service at the beginning

They adjust the price to match that of the competitors.

PlanHub